FAQ

Physiotherapy is a science-based profession that takes a holistic approach to a person’s health and wellbeing, including general lifestyle choices.  Reduction of pain and facilitating recovery is paramount and achieved through the client’s involvement in their own care, through participation in their treatment plan via education, awareness and empowerment alongside ‘hands on’ manual therapies and  exercise programmes to reduce further muscle and joint problems and provide methods to cope with chronic conditions.

Physiotherapists use a range of ‘hands-on’ manual therapy techniques. Physiotherapists may recommend you are seen by other specialists, for example an orthopaedic surgeon, pain specialist or rheumatologist if they feel it is clinically appropriate for your individual condition.

If you are self-referring to physiotherapy, no.

Some private medical insurers will expect you to see your GP prior to seeing a physiotherapist – if you have private medical insurance you should check before booking.

Physiotherapists work as independent professional practitioners. This means a client can access a physiotherapist directly for professional assessment and diagnosis of their condition and be provided with appropriate, evidence based interventions and support to facilitate their recovery.

With this in mind, it is imperative that your chosen physiotherapist is chartered and registered with the Health Care Professionals Council (HCPC) and the Chartered Society of Physiotherapy (CSP). You can find out if your physiotherapist’s status and registration is valid and up to date by visiting www.hcpc.org.uk and www.csp.org.uk.

For more information on self-referral Click Here

Some physiotherapy treatments can be uncomfortable. We will always give you clear guidelines on what to expect during and after treatment and what is a ‘normal’ reaction.  At no point should a treatment be intolerable.  If you have concerns, alert your physiotherapist immediately.

We always advise clients to wear loose clothing that they are able to move easily in, like tracksuit bottoms or shorts and a loose top. You will only ever be asked to undress to an acceptable level to allow a thorough assessment of the problem area.  Click here for more details.

In order to get a clear picture of the underlying cause of any given problem, we need to examine the symptomatic area and its connected joints and musculostructure. This will be by visually assessing your posture and movement as well as moving different parts of your body so these need to be visible and accessible.

For instance, a lower back problem can be caused by a number of things including, but not limited to, muscle imbalances in the trunk, leg length discrepancies and posture or even  altered biomechanics of the foot and ankle.

Thus, it is important to examine the body as a whole to be able to home in on the root cause of a problem so we can give you an accurate diagnosis and, most importantly, the right interventions to help you manage and recover from that problem in the quickest time possible.

Yes.

If you feel uncomfortable undressing to an acceptable level to allow a thorough assessment, we can assess you fully clothed. However, this will have a detrimental effect on our ability to provide you with an accurate impression of what is causing the problem and what the most suitable course of action is. In addition, it will also affect how we can treat you in terms of hands on therapy, dependent on where and what the problem is.

We always advise clients to wear clothing they can move easily in, like tracksuit bottoms or shorts and a loose top.  You will only ever be asked to undress to an acceptable level to allow a thorough assessment of the problem area. Click here for more details.

Home based exercises form part of your treatment. They ensure we are working together to facilitate your recovery from your particular condition in the shortest possible time in addition to making more long term changes.

While we can achieve a great deal with ‘hands on’ manual therapies, committing to home based exercises can go a long way to helping you achieve your goals.  These can be anything from adjusting your sitting position at your computer to specific strengthening exercises combined with stretching or positional changes on your road bike or when standing in a queue, depending on your lifestyle choices.

The types of home based exercises we prescribe will largely depend on the type of problem you present with, your lifestyle choices, work and family commitments and your normal activities of daily living.

Teign physiotherapy is a local professional and dynamic service offering first rate care from our highly experienced and skilled chartered physiotherapist Jess Sheardown.  Jess practices to the highest standard by constantly maintaining and extending her skills through continued professional development to ensure you receive the most appropriate treatment approach in order to maximise your recovery.

A cancellation fee will be charged if you fail to attend an appointment without notice, or cancel an appointment with less than 24 hours notice. It is useful to us for you to provide notice as quite often your appointment can be filled by another client, thus avoiding a cancellation charge.

Yes.

You are always welcome to bring someone to chaperone you for any assessment or treatment.  A chaperone is compulsory for people under the age of sixteen and people with special needs.

It is compulsory for any client attending that is under the age of sixteen must be accompanied by an adult chaperone.

A course of treatment involving an initial assessment and 4 to 5 further treatment sessions is £185-£220. Appointment costs are £35 – £45. The majority of people attending physiotherapy can be discharged following 4 – 5 treatment sessions with an on-going programme of individual activities and exercises to follow. You will never be asked to ‘block book’ and we will always look to get the best results in the shortest possible time.

Yes.

There is free road side parking near to the premises.

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We always aim to provide the highest possible level of care to all our clients and take any concerns very seriously.

If you feel you have been treated unfairly in any way or you are unhappy with your care for any reason, please let us know so we can resolve the issue as a matter of urgency.

You can make your complaint directly to Ms Jessica Sheardown by telephoning 07919 177 216, by letter addressed to Ms Jessica Sheardown to 171 Bitton Park Road Teignmouth Devon TQ14 9DQ or via email to teignphysiotherapy@gmail.com

Your complaint will be investigated to find out what went wrong with an aim to resolve the complaint quickly with an amicable solution for both parties.

If your concerns are about your safety, or the safety of others under Teign Physiotherapy’s care, you can contact the Health and Care Professions Council  by telephone on 44 (0)20 7840 9814, by letter addressed to: Health and Care Professions Council, Park House, 184 Kennington Park Road, London, SE11 4BUor via email to: ftp@hcpc-uk.org